Frequently Asked Questions

How does the free 14 day trial work?

Our trial is completely free: you won’t be charged anything during your 14 day trial period and can cancel at any time.

Can I change plans at any time?

Yes! Simply go to the business settings page to change your plan or update your payment information.

What types of payment do you accept?

We currently accept Visa, Mastercard, American Express, and Discover. None of these work? Contact us and we’ll see what we can do!

Any Software to Install?

No software to install! Your schedule and business data is available to you from any internet-enabled device.

Are you secure?

Yes! Not only are your accounts password protected but our login system is SSL certified.

Can we print or export data?

You can! At any time print or export staff schedules and/or time clock data to Excel or other formats.

Any Long Term Contracts?

No long term contracts! Our software is a pay-as-you-go system where you can pay month to month and can cancel at any time. You’ll only be charged for your current month.

Help, I’m Stuck!

Don’t worry! Not only do we have detailed tutorial videos and instructions but you can also contact our support team at support@orbitalshift.com.